Technical Support

We provide technical support services to our clients at various levels at the hardware as well as the software areas. With our team of engineers/technicians, we managed to gained satisfactory acceptance and appreciation. Our services are extended in three ways. In-house repair workshop, where we do repair/troubleshooting works for various types of equipment i.e. Desktop PCs, Laptops, printers, and other IT equipments. Another arm of our technical support is to offer the required service on-site. This is adopted in cases where the equipment can not be transported or urgency nature of the repair can not allow for time delays. Lastly through our website, clients can visit our website and put their questions and/or problems as service tickets in Mishcat Customer Care Section. Our standby staff is constantly observing those requests and attends to them as required. Services are provided to our clients on a case-by-case basis or through a long-terms commitment such as yearly service contracts.